DSSC Learning Resource Center

READ Portal

Reservation & Electronic Assistance Desk

Connect with library services in one place—schedule a librarian, request support, and stay on track with your academic needs.

Book Appointment ManuDupliFinder
About READ

About READ

The READ (Reservation and Electronic Assistance Desk) interface is a centralized digital hub designed to streamline library operations and enhance the user experience by merging self-service scheduling with real-time technical support.

Smart Reservations

A real-time booking system for “Book a Librarian” services. Schedule appointments with library staff for personalized assistance, research consultations, and specialized support.

Electronic Assistance

An integrated “Digital Concierge” providing instant help with LRC database navigation, e-book troubleshooting, academic research queries, and research consultation.

QR Code Access

Scan a QR code for quick access to the portal. Fast and convenient entry to all library services and resources.

Automated Notifications

Instant confirmation and reminders via SMS or email to reduce “no-show” rates and optimize space usage. Stay informed about your appointments and library updates.

Ask ROSA

Ask ROSA

Research Online Services Assistance

ROSA is an AI-powered virtual assistant available 24/7 to help library users and researchers. It works like a digital front desk—bridging automated search and human expertise.

  • 24/7 Availability Always ready to assist you, day or night
  • Intelligent Search Find answers to your research questions instantly
  • Expert Guidance Bridge between automated search and human expertise

ROSA

Your AI-powered library assistant

Click the chat button to start


10

Active Users

3,313

Appointments

21

Feedback Received

4.3/5

Satisfaction Rate

Our Services

Access our comprehensive library services

Suggestion

Share your ideas and suggestions to help us improve

Clearance

Request library clearance for enrollment

Compliment

Recognize excellent service and staff

Appointment

Schedule your library visit or consultation