READ Portal
Reservation & Electronic Assistance Desk
A centralized digital platform that improves library operations and user engagement—integrating self-service appointment scheduling with real-time technical assistance.
About READ
The READ (Reservation and Electronic Assistance Desk) interface is a centralized digital hub designed to streamline library operations and enhance the user experience by merging self-service scheduling with real-time technical support.
Smart Reservations
A real-time booking system for "Book a Librarian" services. Schedule appointments with library staff for personalized assistance, research consultations, and specialized support.
Electronic Assistance
An integrated "Digital Concierge" providing instant help with LRC database navigation, e-book troubleshooting, academic research queries, and research consultation.
QR Code Access
Scan QR code for quick access to the portal. Fast and convenient entry to all library services and resources.
Automated Notifications
Instant confirmation and reminders via SMS or email to reduce "no-show" rates and optimize space usage. Stay informed about your appointments and library updates.
Ask ROSA
Research Online Services Assistance
ROSA is an AI-powered virtual assistant that is available 24 hours a day, seven days a week to help library users and researchers. It functions as a digital "front desk," filling the gap between automated search and human expertise.
ROSA
Your AI-powered library assistant
10
Active Users
1,457
Appointments
3
Feedback Received
3.3/5
Satisfaction Rate
Our Services
Access our comprehensive library services
ManuDupliFinder System
Thesis & Capstone title management. Sign in to
access the Learning Resource Center.
Current Trends
Monitor our service performance metrics